Tag Archives: miway

82 Per Cent of MiWay Customers Satisfied with Transit Service

For the third time, MiWay has received an overall customer satisfaction rating of 82 per cent in the bi-annual market research study done between November and December 2015.

“The high overall customer service rating shows us that we are on the right path as we focus on customer service and growth in ridership,” said Geoff Marinoff, Director of Transit. “The results tell us that our customers want more frequent and reliable service. Integrating the full Mississauga Transitway into MiWay’s service network will allow for more travel on our dedicated transit corridor and help us to continually improve travel options for those who live and work in Mississauga.” Continue reading 82 Per Cent of MiWay Customers Satisfied with Transit Service

MiWay is Getting on the Grid —  Learn More About 2016 Service Changes

Residents are invited to attend one of the MiWay information sessions being held from March 7 to 10. The sessions will provide residents with an update on 2016 service improvements that start to shift buses to a grid network as identified in the MiWay 5 Service Plan (2016-2020).

The sessions will also highlight service improvements  on the Mississauga Transitway, which include offering MiWay service to the newly opened Erin Mills Station, improving the frequency of route 109(a transitway route) and offering new weekend service on route 101 Dundas Express. The transitway is a dedicated, east-west bus corridor scheduled to be fully complete in 2017 with 12 stations.

“MiWay 5, our new five-year service plan, was created with community feedback,” said Mary-Lou Johnston, Manager of Business Development for Transit. These information sessions not only offer residents an opportunity to learn about the changes occurring this year; it also allows them to see how their input and feedback is helping shape MiWay’s service delivery and future transit expansion across Mississauga.”

MiWay 5 Information Sessions

 Monday, March 7, 12 – 3 p.m. 
Mississauga Civic Centre | The Great Hall | 300 City Centre Drive

 Monday, March 7, 5 -8 p.m.
Mississauga Central Library | Atrium | 301 Burnhamthorpe Road West

Tuesday, March 8, 5 – 8 p.m.
Malton Library | Program Room #3 | 3540 Morning Star Drive

Wednesday, March 9, 5 – 8 p.m.
South Common Centre | Near terminal doors | 2150 Burnhamthorpe Road West

Thursday, March 10, 5 – 8 p.m.
Port Credit Memorial Arena | Credit Room | 40 Stavebank Road North

MiWay welcomes community feedback on the proposed changes, either in person or by contacting MiWay Customer Service.

For more information on MiWay 5, visit miway.ca/miwayfive

Seniors’ One Dollar MiWay Ride Extended into 2016

This week, Mississauga City Council extended the one dollar cash MiWay fare for seniors that began in June. City andRegion of Peel staff will report back in 2016 on the findings of the one dollar pilot and the Region’s Affordable Transit Pilot Program.

The one dollar cash fare for seniors is valid on MiWay during off-peak hours:

  • Weekdays from 9:30 a.m. – 3:30 p.m.
  • Weekdays after 7 p.m.
  • Anytime on weekends or holidays

On request, senior riders (age 65+) must present a piece of valid photo identification or a MiWay issued senior identification card to the bus driver to receive the one dollar fare.

For more information on the MiWay one dollar fare, visit miway.ca/busfares